Cancellation and Refund Policy

Cancellation Policy:

Self-paced courses:

Courses are non-refundable or subject to specific cancellation terms. Unless IAPH canceled the course.

Diploma:

Each diploma is composed of three subprograms. By completing all three subprograms the participant will be eligible to receive the professional diploma certificate.

Each program should be completed within the announced timeline, otherwise, the participant will not be eligible to receive the certificate nor proceed to the next program.

Refund Policy:

Self-paced courses:

In the case IAPH canceled a certain course, then IAPH will communicate with the participant either to refund the payment or to offer other compensation. Refund Timeframe: Refunds will be processed within 30 business days of approval. The timeframe for receiving your refund may vary depending on your payment method, banking policies of your country, and financial institution.

Diploma:

If the diploma was canceled by IAPH, then the full fees will be returned to participant.

If the participant withdrew before starting the diploma, then they are eligible for 80% refund.

If participants withdrew after starting the diploma, then they are not eligible for refund. If the participant completed a program then he is eligible to get the Technical Certificate for that program, the participant shall communicate with IAPH to issue the certificate.

If the participant didn’t complete the diploma within the announced timeline, none of the fees will be returned to participant. 

Executive Master’s Degree Program:

If the Executive Master’s Program was canceled by IAPH, then the full fees will be returned to the participant.

If the participants withdrew before starting the program, then they are eligible for an 80% refund.

If participants withdrew after starting the program, then they are not eligible for a refund.

If the participant completed the 9 months program and withdrew before completing the thesis, then he/she is eligible to be awarded the Professional Diploma Certificate provided they have paid the total fee of professional diploma as specified by IAPH.

If the participant didn’t complete the Master’s Program within the allowed timeline, none of the fees will be returned to participant.