Primary health care and quality of service


The Module intends to provide a broad overview of concepts, methods, and tools used for setting community priorities in primary health care, managing community health programs, the related policy making, and assessment and development of an advocacy and partnership collaboration for sustainable improvement of community health.

The specific focus will be put on setting priorities for public health projects as a method for continuous improvement of community health outcomes and quality of health care services.

Learning Outcomes

  1. Define the essentials of primary health care in the community
  2. Explain the role of Total Quality Management/the example of community health care
  3. Organize and lead health programs in the community
  4. Observe the principles conceptualized by Donabedian
  1. Introduction to Primary Healthcare
  2. Introduction to Universal Health Coverage
  3. Quality Dimensions of Healthcare
  4. Total Quality Management (TQM) Concepts
  5. Quality Improvement Using Quality Tools
  6. Cost of quality
  7. Basics Quality systems
Duration: 30 Learning Hours
Accredited By:


Participant who complete the stand alone course will be awarded a Certificate of Successful Completion.

Are you interested in the course?

Get notified once the course is open by clicking on
Primary health care and quality of service
From where did you hear about IAPH?
Select Platform