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Public Health Management


This course explores and critically analyses factors that affect the development of health systems in countries in transition: health system classification, sources of financing, health systems functions, human resource development, health care systems reform, definition of management functions, managerial roles (interpersonal, information-oriented, and decision making) and competence (conceptual, technical, interpersonal/collaborative, political). Participants will become familiar with the method of decision making by consensus, which encourages individual differences, creativity and more innovative approaches addressing the challenges. It is very essential to grasp the knowledge of methods used in monitoring, evaluation and improvement of performance: to determine the job content and working conditions, interpersonal relations, and attitude toward management system and procedures, the workload, and its matches with employee competencies. The UN Sustainable Development Goals will also be referenced and used in this course.

Learning Outcomes

By the end of this course, participants will be able to:

  1. Explain the concepts and methods used in monitoring, evaluation, and improvement performance planning of public health services
  2. Analyze competence-based human resource management in public health practice and evaluate the workload, and match it with employee competences by specific performance indicators
  3. Outline the development of a plan for performance improvement and its feasibility
  4. Analysis, determine what performance indicators to use, and collect and process required data
  5. Monitor and evaluate public health service performance
  6. Develop a performance plan at the institutional level (strategy and action plan elements, governance and management of the workforce)
  7. Understand and make use of the Sustainable Development Goals in health system and health services development

Course Outline

  1. Principles of the management of health institutions
  2. Priorities in health planning
  3. Governance and administration of the health sector
  4. Organization and quality of primary health care services
  5. Stakeholders and health institutions in Jordan and other countries in EMR
  6. Health indicators for systematic evaluation (EU, USA etc.)
  7. Evaluation of health systems output
  8. Budgeting the health services
  9. Effectiveness and efficiency of health services
  10. Management of change and conflict resolution
  11. Rationale of health sector reforms
  12. Exercise: Searching the literature for health systems reform
  13. Principles of ongoing health care reforms in Jordan and other countries in EMR
  14. Roundtable discussion with managers of health institutions
  15. Scholarly presentations of seminar/field work

Training Delivery Methods

  1. In-class method
  2. Online method
  • Duration: 18 Learning Hours

Accredited By


Participant who complete the stand alone course will be awarded a Certificate of Course Completion.